Jan 2025
React Strategies LLC ("we," "us," or "our") operates ReactEHR.com ("Platform" or "Services"), an electronic health record (EHR) system with AI powered capabilities to assist in medical note completion. We are committed to protecting the privacy of our users and safeguarding personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information.
By accessing or using ReactEHR.com, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
We collect the following types of information:
Personal Information: Information you provide directly, such as your name, contact details, and account credentials, necessary for account creation and management.
Patient Health Information: As part of our Services, users may input patient health information, including medical history, diagnosis, treatment plans, and notes. This information is considered Protected Health Information (PHI) under HIPAA and is handled with strict confidentiality.
Technical Information: Information collected automatically when you use our Platform, such as IP addresses, browser type, device information, and usage data. This helps us improve our Services and ensure compliance with security standards.
AI Data: Data entered to leverage our Smart note-completion feature, including medical notes or keywords. Smart AI generated suggestions are based solely on the data provided and are not stored or reused for other purposes.
We use your information to:
Provide and Improve Services: Process and manage your account, facilitate your access to our Platform, and improve our features and user experience.
Assist with Documentation: Use our AI features to generate suggestions for medical documentation, allowing healthcare professionals to streamline patient record creation. Final responsibility for accuracy rests with the user.
Ensure Privacy and Security: Comply with HIPAA and other applicable laws to protect PHI. We also monitor and safeguard against potential security risks.
Comply with Legal Obligations: Fulfill regulatory requirements, comply with law enforcement requests, or defend our legal rights, if necessary.
We only share or disclose information under the following conditions:
With Your Consent: We may share information if you provide explicit consent or request us to do so.
Service Providers: We may share information with trusted third-party service providers who assist in operating the Platform (e.g., hosting providers or data security firms). These providers are bound by confidentiality agreements to ensure the protection of your data.
Legal Compliance: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our users and the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information, subject to the acquirer’s continued adherence to this Privacy Policy.
As a user, you have the following rights:
Access: You may access the information we hold about you and request a copy of your personal data.
Correction: You may request corrections or updates to your information.
Data Portability: You may request that we provide your information in a structured, commonly used, and machine-readable format.
Deletion: You may request the deletion of personal data in certain circumstances. Note that this may impact your ability to use some aspects of our Services.
Please contact us to exercise any of these rights, subject to verification of your identity and applicable legal exceptions.
We implement stringent technical and administrative safeguards to protect your information, including but not limited to:
Encryption: Data is encrypted in transit and at rest, following industry-standard encryption protocols.
Access Controls: Access to personal and patient data is restricted to authorized personnel only.
Audit and Monitoring: Regular audits and monitoring for potential security risks and breaches.
HIPAA Compliance: We follow HIPAA regulations to protect PHI and ensure data security.
Despite our efforts, no data transmission or storage can be guaranteed 100% secure. We encourage you to take steps to protect your account and to notify us of any suspected unauthorized access.
ReactEHR.com uses cookies and similar technologies to:
You can control cookie settings via your browser, but disabling cookies may affect the functionality of certain features on our Platform.
Our AI tools are used exclusively to assist in medical note completion based on data you input. AI-generated notes are suggestions and are not final until reviewed by the healthcare provider. We do not retain or share AI-generated data beyond the scope of each individual session.
We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Upon request, we may delete your data, subject to legal retention requirements.
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you by email or through the Platform if the changes are significant. Please review this Policy periodically to stay informed.
Our Services are intended for healthcare professionals and are not directed to children under the age of 13. We do not knowingly collect information from children, and if we become aware of such data, we will delete it promptly.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
End of Privacy Policy